FAQ
Everything people ask before their first appointment
If your question is not here, message us on WhatsApp — a real person answers, usually within the hour.
What does a mobile barber actually mean?
It means the barbershop comes to you. We arrive with a professional chair, clippers, scissors, cape, towels and everything else needed, set up in your living room, kitchen or office, cut your hair and leave the space exactly as we found it.
Do I need to provide anything?
Just a plug socket and a bit of space — ideally somewhere with a hard floor or a spot we can put a sheet down. We bring the chair, tools, cape, towels and products. There is no need to have a mirror or a sink.
Do you clean up afterwards?
Always. Hair is swept and hoovered, sheets are folded away and rubbish leaves with us. You should not be able to tell we were there apart from the haircut.
How do I book an appointment?
Send a WhatsApp message or call on +44 7774 013447, or fill in the booking form on this site and it will open WhatsApp with your details ready to send. We reply with the next available slots that suit you.
How far in advance should I book?
Weekday daytime slots are often available same day or next day. Evenings and weekends get booked up first, so two or three days ahead is safer for those.
How do I pay?
Cash, card or bank transfer — whichever is easiest for you. Payment is taken at the end of the appointment, and we can send a receipt on request.
Is there a travel charge?
Travel is included within our normal coverage area. For addresses further out we add a small mileage contribution, which is always agreed with you before the booking is confirmed — never added afterwards.
Can you cut for a group at the same address?
Yes, and it is one of the things we do best. Families, house shares, offices, wedding parties and care homes are all welcome. Group bookings usually work out cheaper per person, so tell us how many heads there are and we will quote you.
How do you keep everything hygienic?
Clipper blades, scissors and combs are cleaned and disinfected between every single client, and razors use a fresh single-use blade every time. Capes and towels are changed for each appointment.
Do you cut children's hair?
Yes. Home cuts work particularly well for children who find the salon environment overwhelming. A parent or guardian must be present for the whole appointment.
What if I need to cancel or move my appointment?
Life happens. Just let us know as early as you can on WhatsApp and we will move you to another slot free of charge. Repeated last-minute cancellations may need a deposit for future bookings.
Do you cover care homes and hospital visits?
We do regular visits to care homes and to clients recovering at home. Let us know about access, mobility or timing requirements when you book and we will plan around them.
Still not sure?
Ask us anything before you book. No obligation, no hard sell.